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Indian eCommerce Outlook Report 2021

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6+1 trends for online businesses from Industry experts


COVID-19 changed the world - and the way we did business.


In this report, we take a step back to look at the year that was (2020) with our partner industry experts and unearth these developments.


For a country that accounts for 17% of the world’s population with a median age of 28 years, some very interesting business developments have taken place in 2020. In this report, we cover -

1. Top 6 business trends that will define 2021

2. Buyer patterns in 2021

3. A look at our industry experts tryst with 2020

4. Top business categories for different industries


In this report, we have drawn upon the experience and trends of more than a million small businesses in the country from Instamojo, LegalWiz, Syrow, Profitbooks, and MSMEx.


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